Hard to believe, but

Today, we got a written thank-you letter from someone Karen met with last week about possible new business.

Seriously.

I've written on a several occasions about some very poor business manners we've experienced, and sad to say, bad manners and clumsy behavior seem to be the norm in business. So this was a refreshing shock.

In fact, it is the second time this has happened. The first time was from Jim Grace, marketing director at Reico, who send us hand-written notes as we pitched that account.

With all the boobs and mannerless lugs out there these days, when someone takes the time to write you a note or a letter thanking you for investing your time, it really makes you think that, even though the designated hitter has nearly ruined baseball, the faux-hawk is the dumbest hairstyle for men ever, and the New Kids on the Block are drawing crowds on their reunion tour, there is still hope for a civilized world.